The Equal Justice Conference joins all components of the civil legal aid community to discuss and address issues related to the delivery of legal services to low-income individuals in need of legal assistance.
Speaking Opportunity:
TITLE: A2J Author Analytics: Using Data to Build Better Automated Forms
Speakers: Jessica Frank - CALI Content Development Coordinator
John Mayer - CALI Executive Director
Session Description: Automated forms work, but why? 3,000,000 people started A2J Guided Interviews, but only generated 1,800,000 documents. Were 1,200,000 people properly screened, or were there problems? Adding analytics tools will allow anonymous tracking of user movements within automated forms to make more efficient, useful tools.